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Returns

  1. Initiate a Return:

    • Contact us.
    • Provide your order number and the reason for the return.
  2. Return Shipping:

    • Customers are responsible for return shipping costs.
  3. Inspection: Once we receive your returned item, it will be inspected. We will notify you of the approval or rejection of your refund within 5 business days of receiving the return.

  4. Refund:

    • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
    • Shipping costs are non-refundable.

Exchanges:

  • We do not offer direct exchanges. If you wish to exchange an item, please return it for a refund and place a new order.

Note: Espada reserves the right to modify this policy at any time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of such changes.